Terms of Use
Last updated April 2026
Welcome to JulieElaineBrown.com. By engaging with this website, its content, or any services or products offered through it, you agree to the following terms and conditions. Please read them carefully.
1. Services and Products
This website offers two distinct categories of engagement.
Consulting Services. Julie Elaine Brown provides strategic consulting to health, wellness, and purpose-driven brands, including fractional CMO leadership, brand and narrative strategy, go-to-market architecture, and content strategy. All consulting engagements are structured around defined deliverables and scoped timelines. Consulting does not include coding, development, graphic design, or full-service copywriting unless expressly agreed upon in writing.
Digital Products. Lumine, a health and wellness program for women, is launching May 16, 2026. Digital products, including downloadable programs, courses, and recorded content, are sold through this website. All sales of digital products are final. Because digital products are delivered immediately upon purchase, refunds are not available once access has been granted.
2. Client Responsibilities
Consulting clients agree to provide accurate and timely information, participate actively in scheduled sessions, implement agreed-upon strategies within the defined timeframe, and maintain open communication throughout the engagement. Each consulting engagement is structured within a defined scope and timeline to ensure focused, high-quality work. Julie Elaine Brown reserves the right to decline continued or extended services once the agreed engagement period has concluded.
3. Payment Terms
All services are billed at the agreed-upon engagement rate. Payment for consulting packages is due in full prior to commencement of work. For enterprise and institutional engagements, fifty percent is due upon signing and the remainder upon completion, unless a monthly retainer structure is agreed upon in writing. Outstanding balances may accrue a fee of 1.5% per month.
Digital products are payable in full at the time of purchase through the applicable checkout platform.
4. Cancellation and Refund Policy
Consulting clients may cancel within 24 hours of the confirmed engagement start date for a full refund. Cancellations after that window will incur a 50% cancellation fee. No refunds will be issued once consulting work has commenced. If you have a concern about your engagement, please reach out directly so we can find a path forward together.
Digital product purchases are non-refundable once access has been delivered.
5. Confidentiality
All materials and information shared during a consulting engagement are treated as confidential and will not be disclosed to third parties without your consent, except as required by law. A mutual NDA is available upon request.
6. Intellectual Property
All content created during a consulting engagement, including strategies, frameworks, and documents, remains the intellectual property of Julie Elaine Brown until payment is received in full. Upon full payment, rights to client-specific deliverables transfer to the client. All website content, digital products, and proprietary methodologies, including those associated with Lumine, remain the exclusive intellectual property of Julie Elaine Brown.
7. Limitation of Liability
Julie Elaine Brown will not be liable for any indirect, incidental, or consequential damages arising from the use of services or products offered through this website. Total liability is limited to the amount paid by the client or customer for the specific service or product in question.
8. Termination
Either party may terminate a consulting agreement with written notice if the other party breaches any terms herein. Upon termination, the client agrees to pay for all services rendered through the termination date.
9. Dispute Resolution
You agree that any dispute with Julie Elaine Brown shall be submitted to binding arbitration. The parties shall mutually agree upon an acceptable arbitrator, and the arbitrator’s decision shall be enforceable by any court with jurisdiction. The arbitrator is authorized to award attorney’s fees and costs, including costs of arbitration, to the prevailing party.
This agreement is governed by the laws of the Commonwealth of Massachusetts. Any disputes not subject to arbitration may be brought in the state or federal courts located in Suffolk County, Massachusetts, and both parties consent to the personal jurisdiction and venue of those courts.
10. Amendments
These terms may be updated at any time. Material changes will be reflected in the date at the top of this page. Continued use of this website or its services after an update constitutes acceptance of the revised terms.