Terms of Use
Last updated September 25, 2026
Welcome to JulieElaineBrown.com. By engaging with this website, its content, or any services or products offered through it, you agree to the following terms and conditions. Please read them carefully.
1. Services and Products
This website offers the following categories of engagement.
Consulting Services. Julie Elaine Brown provides strategic consulting to health, wellness, and purpose-driven brands, including fractional CMO leadership, brand and narrative strategy, go-to-market architecture, and content strategy. All consulting engagements are structured around defined deliverables and scoped timelines. Consulting does not include coding, development, graphic design, or full-service copywriting unless expressly agreed upon in writing.
Digital Products. Digital products, including downloadable programs, courses, and recorded content, are sold through this website. All sales of digital products are final. Because digital products are delivered immediately upon purchase, refunds are not available once access has been granted. Lumine, a subscription health and wellness program for women, is governed separately by Section 11.
Brand Growth Accelerator. The Brand Growth Accelerator is a contained three-week strategic engagement. Deliverables include one one-page narrative and positioning brief and one 2 to 3 page strategic playbook, plus one hour-long kickoff call and two strategic sessions each typically running 75 minutes. Deliverable scope is fixed as described. Requests for additional documents, sessions, or materials beyond this scope are not included and would require a separate engagement.
Private Nutrition Sessions. Private nutrition sessions are single engagements governed separately by Section 12.
2. Client Responsibilities
Consulting clients agree to provide accurate and timely information, participate actively in scheduled sessions, implement agreed-upon strategies within the defined timeframe, and maintain open communication throughout the engagement. Each consulting engagement is structured within a defined scope and timeline to ensure focused, high-quality work. Julie Elaine Brown reserves the right to decline continued or extended services once the agreed engagement period has concluded.
3. Payment Terms
All services are billed at the agreed-upon engagement rate. Payment for consulting packages is due in full prior to commencement of work. For enterprise and institutional engagements, fifty percent is due upon signing and the remainder upon completion, unless a monthly retainer structure is agreed upon in writing. Outstanding balances may accrue a fee of 1.5% per month.
Digital products are payable in full at the time of purchase through the applicable checkout platform. Subscription billing for Lumine is described in Section 11. Payment for private nutrition sessions is described in Section 12.
4. Cancellation and Refund Policy
Consulting clients may cancel within 24 hours of the confirmed engagement start date for a full refund. Cancellations after that window will incur a 50% cancellation fee. No refunds will be issued once consulting work has commenced. If you have a concern about your engagement, please reach out directly so we can find a path forward together.
Digital product purchases are non-refundable once access has been delivered. Cancellation of a Lumine subscription is governed by Section 11. Rescheduling and refunds for private nutrition sessions are governed by Section 12.
5. Confidentiality
All materials and information shared during a consulting engagement are treated as confidential and will not be disclosed to third parties without your consent, except as required by law. A mutual NDA is available upon request.
6. Intellectual Property
All content created during a consulting engagement, including strategies, frameworks, and documents, remains the intellectual property of Julie Elaine Brown until payment is received in full. Upon full payment, rights to client-specific deliverables transfer to the client. All website content, digital products, and proprietary methodologies, including those associated with Lumine, remain the exclusive intellectual property of Julie Elaine Brown.
7. Limitation of Liability
Julie Elaine Brown will not be liable for any indirect, incidental, or consequential damages arising from the use of services or products offered through this website. Total liability is limited to the amount paid by the client or customer for the specific service or product in question.
8. Termination
Either party may terminate a consulting agreement with written notice if the other party breaches any terms herein. Upon termination, the client agrees to pay for all services rendered through the termination date.
9. Dispute Resolution
You agree that any dispute with Julie Elaine Brown shall be submitted to binding arbitration. The parties shall mutually agree upon an acceptable arbitrator, and the arbitrator’s decision shall be enforceable by any court with jurisdiction. The arbitrator is authorized to award attorney’s fees and costs, including costs of arbitration, to the prevailing party.
This agreement is governed by the laws of the Commonwealth of Massachusetts. Any disputes not subject to arbitration may be brought in the state or federal courts located in Suffolk County, Massachusetts, and both parties consent to the personal jurisdiction and venue of those courts.
10. Amendments
These terms may be updated at any time. Material changes will be reflected in the date at the top of this page. Continued use of this website or its services after an update constitutes acceptance of the revised terms.
11. Lumine
Nature of the Service. Lumine is a general wellness and educational program. All content delivered through Lumine, including daily guidance regarding movement, nutrition, mindset, and reflection, is provided for informational and educational purposes only. Lumine does not provide medical, psychological, nutritional, or professional health advice, does not diagnose, treat, cure, or prevent any disease or condition, and does not establish a practitioner and patient relationship of any kind. No content within Lumine is a substitute for consultation with a qualified physician or licensed healthcare provider.
Lumine filters recipes by the allergies and diet you choose, and each ingredient list names the gluten free, dairy free, or vegan form of a product where one is needed. Lumine cannot verify a brand’s label or cross-contact in any kitchen, so members with celiac disease or a severe allergy should check the label of every product they use.
Consult Your Physician. You should consult your physician or other qualified healthcare provider before beginning any exercise program, altering your diet, changing any nutritional or supplement regimen, or acting on any guidance provided through Lumine, particularly if you are pregnant or nursing, have or suspect a medical condition, are taking medication, or are experiencing symptoms of any kind. If you experience pain, dizziness, shortness of breath, or any adverse symptom during any activity, stop immediately and seek medical attention. You participate at your own risk and assume full responsibility for any consequences of doing so.
Meals and Dietary Information. Lumine selects meals using the dietary preferences, food allergies, and dietary observances you provide. Recipes are general guidance, and ingredients, brands, and preparation vary. You remain responsible for checking every ingredient against your own allergies, intolerances, and dietary needs before preparing or eating any meal.
Astrological and Seasonal Content. Lumine incorporates astronomical calculations, lunar and seasonal cycles, and astrological frameworks. This content is offered for reflection, personal insight, and entertainment. It is not predictive, is not a basis for medical, financial, legal, or other consequential decisions, and no outcome of any kind is represented, warranted, or guaranteed.
No Guarantee of Results. Individual results vary. No representation is made that any user will achieve any particular outcome in health, fitness, body composition, energy, sleep, mood, or otherwise. Any testimonials or examples are not a promise of results.
Subscription and Billing. Lumine is offered by paid subscription, billed in advance through a third-party payment processor, and renews automatically at the then-current rate until cancelled. You may cancel at any time through our secure customer portal, which you reach from the Lumine menu or from the link in your welcome email, without contacting us. Signing in to the portal requires a code sent to your email. Cancellation takes effect at the end of your current billing period, and you retain access until then. Fees already paid are non-refundable, in whole or in part, including for unused portions of a billing period. If we change the price of an existing subscription, we will notify you by email at least seven days before the change takes effect. Pricing, tiers, and features are otherwise subject to change at the company’s discretion.
Complimentary Access. Complimentary and promotional access periods apply as described at the point of registration. A complimentary period that begins without a payment method on file ends automatically when the period ends, and access continues only if you add a payment method, at which point your subscription begins at the applicable rate. Where a payment method is on file, the complimentary period converts to a paid subscription at the applicable rate unless cancelled before it ends. In either case, we will remind you by email before the complimentary period ends.
Payment Information. Payment card information is collected and stored solely by our third-party payment processor in accordance with its own terms and security standards. Julie Elaine Brown does not receive, process, or store full payment card numbers.
Signing In. You sign in to Lumine with the email address associated with your subscription and a one-time code sent to that address. Once you sign in, your device keeps a secure sign-in for up to one year so you are not asked again each day. You are responsible for keeping access to your email and your devices secure, and for signing out of any shared device.
Your Information. To deliver Lumine, we keep your email address, the answers you provide during setup, which may include dietary preferences, food allergies, dietary observances, available equipment, and training experience, and a record of the days you open and mark within Lumine. Future features may ask for additional information, which may include date, time, and place of birth, and self-reported information about sleep, energy, activity, or diet. You represent that any information you provide is your own and is accurate. This information is used solely to generate and improve your content within Lumine and to communicate with you about your subscription. It is not sold, and it is not shared with third parties except service providers acting on our behalf under confidentiality obligations, such as our payment processor and email provider, or as required by law. This information is not medical information, is not maintained as a medical record, and Lumine is not a covered entity or business associate under HIPAA. You may request deletion of your account and associated data at any time by contacting us. Retention, use, and your rights are further described in our Privacy Policy.
Sharing and Copyright. Lumine cards, including their design, text, illustrations, and emblems, are the copyrighted work of Julie Elaine Brown. Lumine is a trademark of Julie Elaine Brown. Subscribers may share their daily card, or a picture of it saved from Lumine, for personal, non-commercial purposes, provided the card is shared whole and its copyright notice is left intact. Any other reproduction, distribution, modification, or commercial use of Lumine content requires prior written permission. Quotations that appear on cards are attributed to their authors and remain subject to any rights their owners hold.
Eligibility. Lumine is intended for adults aged eighteen and over. It is not directed to children and is not appropriate for individuals with active eating disorders, and nothing within it should be used as a substitute for treatment.
Availability. Lumine is provided on an as-is and as-available basis, without warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or accuracy of content. Access may be interrupted, modified, or discontinued.
Assumption of Risk and Release. By using Lumine you acknowledge the foregoing, assume all risk arising from your use of it, and release Julie Elaine Brown and Julie Elaine Brown Consulting from any claim, liability, loss, or damage arising from your use of or reliance upon it, to the fullest extent permitted by law. The limitation of liability in Section 7 applies to Lumine in full.
12. Private Nutrition Sessions
Nature of the Service. A private nutrition session is a single engagement consisting of an intake questionnaire completed before the session, one sixty minute session, and a customized meal plan and written protocol delivered afterward. It does not include additional sessions, ongoing support, or revisions beyond what is delivered unless agreed in writing.
Not Medical Advice. Sessions are nutrition coaching for general wellness and education. Julie Elaine Brown is a certified nutrition coach and is not a registered dietitian or physician. Sessions are not medical advice or medical nutrition therapy, do not diagnose, treat, cure, or prevent any disease or condition, and do not establish a practitioner and patient relationship. You should consult your physician before making significant changes to your diet, particularly if you are pregnant or nursing, are taking medication, or have or suspect a medical condition.
Referral. If your intake indicates that a registered dietitian, physician, or other licensed provider is the appropriate partner for your needs, you will be notified and refunded in full.
Payment, Rescheduling, and Refunds. Payment is due in full at booking. Sessions may be rescheduled up to 48 hours before the scheduled time. Cancellations within 48 hours and missed sessions are not refunded. Because your plan is prepared from your intake, sessions are nonrefundable once your intake has been submitted. Promotional pricing applies only to sessions booked within the stated promotional period.
No Guarantee of Results. Individual results vary. No representation is made that any client will achieve any particular outcome in health, body composition, energy, or otherwise.
Eligibility. Sessions are intended for adults aged eighteen and over and are not appropriate for individuals with active eating disorders. The limitation of liability in Section 7 applies to private nutrition sessions in full.