Terms of Use

1. Introduction

Welcome to JulieElaineBrown.com, where we specialize in strategic marketing consulting. By engaging with our services, you agree to the following terms and conditions.

2. Services Provided

We offer a range of marketing consulting services, including but not limited to:

  • Brand Strategy Development
  • Messaging and Positioning
  • SEO and UX Optimization
  • Analytics Review and Insights
  • Campaign Planning and Execution

Each service is tailored to meet the unique needs of your business. We do not charge hourly rates but instead provide tailored programs, which we can cater to your needs, based on deliverables. We have found this is in the best benefit to our small team as well as our clients!

3. Client Responsibilities

To ensure the success of our collaboration, clients agree to:

  • Provide accurate and timely information as requested.
  • Actively participate in scheduled meetings and reviews.
  • Implement agreed-upon strategies and provide feedback.
  • Maintain open communication throughout the consulting period.
  • Adhere to the timeframe, for example, the Mini Brand Intensive is a 3-week contained project.
  • We reserve the right to not provide continued or ongoing services once the timeframe has passed. This ensures we can provide personalized care to each current client!

4. Payment Terms

  • All services are billed as per the agreed-upon package rate.
  • Payments are due prior to consulting work commencing for smaller brand packages.
  • For B2B and Enterprise large accounts, half of the engagement is due upfront and half upon completion unless a monthly retainer. Payments may incur a fee of 1.5% per month on the outstanding amount.

5. Cancellation and Refund Policy

  • Clients may cancel services within 24 hours prior to the scheduled start date for a full refund.
  • Cancellations made more than 24 hours will incur a 50% cancellation fee.
  • No refunds will be issued after services have commenced.
  • We are a small business! We aim to please and if at any point a customer is not satisfied we hope to work with you to provide another service that better fits your requirements.

6. Confidentiality

We respect the confidentiality of your business information. All shared materials and discussions will remain confidential and will not be disclosed to third parties without your consent, except as required by law. Upon request we can send a Mutual NDA.

7. Intellectual Property

  • All content created during the consulting engagement, including but not limited to strategies, designs, and documents, remain the intellectual property of Julie Elaine Brown until full payment is received.
  • Upon full payment, rights to the deliverables will transfer to the client.

8. Limitation of Liability

Julie Elaine Brown will not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid by the client for the specific service in question.

9. Termination of Agreement

Either party may terminate the agreement with written notice if the other party breaches any terms. Upon termination, the client agrees to pay for all services rendered up to the termination date.

10. Governing Law

These terms and conditions are governed by the laws of the state of Massachusetts.


Binding Arbitration You agree that any dispute with Julie Elaine Brown shall be submitted to binding arbitration. The parties shall mutually agree upon an acceptable arbitrator, and the arbitrator’s decision shall be enforceable by any court with jurisdiction. The Arbitrator is authorized to award attorney’s fees and costs, including costs of arbitration to the prevailing party in any such arbitration.

The use of this website shall be governed by and construed in accordance with the laws of Massachusetts without reference to conflict of laws principles. Any disputes under this Agreement may be brought in the state courts and the Federal courts located in Suffolk County, Massachusetts, and the parties hereby consent to the personal jurisdiction and venue of these courts. This Agreement may not be amended except by a written document signed by both parties hereto. 

11. Amendments

We reserve the right to update these terms and conditions at any time. Clients will be notified of any significant changes.

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